Description:
Qualifications
High school diploma/GED and three (3) years of job-related experience; or one (1) year of experience required at the lower level Admin Assistant 1 (GST050) or position equivalent
Reference Checks & Immunizations Required
May be subject to pre-employment drug screen
Responsibilities
Work with a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths
Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you
Performs a wide range of office administration duties for Children's Medical Services
As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Dispensing site (POD)
When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours
Serve as initial point of contact for CSS program referrals; provide administrative and technical assistance to internal and external customers; answer, triage and direct all incoming calls for the program
Provide administrative support by maintaining CSS inventories and distributing materials to providers as requested; retrieve, open, and distribute incoming mail to program staff, managers and other DPH programs as needed
Monitor CSS record requests received via email and fax; utilize SENDSS, GRITS, & MM to research and process referral requests for infants, children, adolescents, and young adults
Orient and train new staff in proper procedures of day-to-day operations of the CSS program; assist with developing administrative job aids and templates for processing CSS record requests and other administrative duties
Maintain office assessment for data entry & collection of referrals; organize, file, collect, upload, download and monitor SENDSS, Electronic Birth Certificate & Central Intake Data System
Annually purge documents over 3 years from files
Pay bills and bill insurance
Track client insurance status
Provide SENDSS support to office and district staff, update SENDSS as needed with disposition of programs and referrals
Provide technical assistance related to SENDSS and referrals
Serve as data entry support backup for CSS Programs; conduct data entry for CSS as needed and conduct data entry for SENDSS & MM as needed
Performs office administration duties which involve the handling of confidential information and often require extensive research and data collecting to ensure private health information is protected
Refer identified infants, children, adolescents and young adults to appropriate public health programs and community programs as appropriate, offer community resources according to CSS guidelines
Attend internal and external meetings as required