Description:
Qualifications
The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified
Educational Credits:List your earned credits and degrees from accredited institutions accurately on your application
To receive educational credits towards qualification, the institution must be accredited
Interview Preparation Guideto make the best impression!
Knowledge of office systems and procedures including proper telephone usage and filing;
interpersonal skills;
oral and written communication skills;
performing arithmetical computations;
Two (2) years ofgeneral clerical work experience
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one/half (1/2) year of experience to a maximum of two (2) years
Experience in data entry and in maintaining an electronic filing system
Experience in understanding and explaining procedural guidelines
Experience working independently and in a team environment
Experience providing quality customer service via email and telephone
Experience in accurately generating documents for enforcement
Persons having responsibility for supervising or observing the behavior of inmates or custodialindividuals will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment
Beaccountable for typing and processing of enforcement letters, survey documents, general correspondence, and maintaining a filing system to ensure the completion of clerical work;
Supportthe Processing Technician in order to complete federal certification work and assist in processing to FOIA requests; and
Work in a teamenvironment to provide exceptional customer service
Assuring the conditions in which people can be healthy
Preventing disease, injury, and disability
DPH accomplishes this through the implementation of its
Strategic Planwhich outlines the actions that DPH is taking to accomplish its Mission
In a state agency this class is accountable for independently performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area
Performs the full range of general clerical duties as described in the following areas:
Types a variety of materials in relation to other duties or as assigned;
Enters and retrieves data on computers, tablets, and other electronic equipment
Sets up and maintains office procedures, filing and indexing systems and forms for own use
Composes routine correspondence
Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data (format)
Provides general information and referral services in response to citizen complaints or questions regarding an agency's services or authority;
Responds to inquiries from other work units or departments/agencies;
Applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance;
May lead lower level employees in carrying out assigned clerical functions
Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
Processes a variety of documents in determining routine case status;
Exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy, completeness and conformance to established guidelines and agency policy and procedures, verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by correspondence;
Processes purchase requisitions/purchase orders for subsequent action;
Prepares payment lists and billing invoices;
Receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders;
Maintains files, journals or account ledgers by posting credits, expenditures, interest, etc.;
Figures payments, costs, discounts and adjustments using prescribed methods and formulas;
Receives monies in various forms such as cash, checks and money orders and prepares for deposit;
Maintains inventory and orders supplies;
Uses a variety of electronic equipment to perform job functions
Performs related duties as required
perform a full range of clerical tasks;
operate office equipment which includes computers, tablets, and other electronic equipment;
operate office suite software;
schedule and prioritize workflow;
read and interpret complex instructions