Description: Prepares counters and clinic waiting area spaces and facilities to ensure clinic is ready to receive patients. Perform patient registration, screening escalations and manage appointment to support care coordination and activities for timely patient treatment and care givers visitation. Apply range of infection control and prevention practices at workplace that reduce the risk of transmitting infection including hand hygiene and the use of appropriate personal protective equipment. Identify hazards and risks to patient's safety in the environment and care delivery process and participate in quality improvement initiatives and projects. Provide pre-test instructions during phone call to confirm attendance. Apply established service standard to effectively liaise with patient and manage enquiries from patients and members of the public. Assists in audit process by adhering to and providing relevant support documents in accordance to hospital policies and standards. Reconcile dropped and cancelled charges for services provided at clinic.
Location: Queenstown, Central Region
Posted on: 09-Feb-2026